1. Introduction

SecureTech Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services as an authorized independent reseller of Norton antivirus products.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us for sales or support
• Request product information
• Make a purchase
• Subscribe to our newsletter

This information may include:

• Name and contact details (email, phone number)
• Billing and shipping addresses
• Payment information (processed securely through our payment processors)
• Product preferences and purchase history

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website addresses

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To process your orders and provide Norton product support
• Customer Support: To respond to your inquiries and provide technical assistance
• Communication: To send you important updates about your purchases and our services
• Improvement: To enhance and personalize your experience on our website
• Security: To protect against fraudulent transactions and unauthorized access
• Legal Compliance: To comply with applicable laws and regulations

4. Data Protection and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure payment processing through PCI-compliant providers
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we work diligently to protect your information.

5. Third-Party Services

We may employ third-party companies and individuals for the following reasons:

• Payment Processing: To process payments securely
• Analytics: To analyze how our website is used
• Communication: To send emails and notifications
• Norton Products: To fulfill product licenses and support

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Note: We are an authorized independent reseller of Norton products. When you purchase Norton products through us, your information may be shared with NortonLifeLock Inc. for product activation and support purposes, in accordance with their privacy policy.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information under certain circumstances
• Opt-Out: Opt out of marketing communications at any time
• Data Portability: Request a copy of your data in a structured format

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: