1. Reseller Relationship Disclosure

This means:

• We operate as an independent business entity
• We purchase Norton software licenses through authorized distribution channels
• We provide our own customer service and technical support
• We set our own pricing, which may differ from Norton's direct pricing
• We are responsible for our own business operations and customer interactions

While we are authorized to sell Norton products, we do not represent NortonLifeLock Inc. in any official capacity. Any opinions expressed on our website or by our staff are our own and not necessarily those of NortonLifeLock Inc.

2. Trademark and Intellectual Property Notice

All trademarks, service marks, trade names, logos, and brand names displayed on this website are the property of their respective owners. This includes, but is not limited to:

• Norton, Norton 360, NortonLifeLock - Registered trademarks of NortonLifeLock Inc.
• SecureTech Solutions - Our service mark
• All product names, logos, and brands are property of their respective owners

Our use of Norton trademarks is:

• Limited to identifying the products we sell
• For descriptive purposes only
• Not an endorsement by NortonLifeLock Inc.
• Not intended to suggest affiliation or sponsorship

We claim no ownership of Norton trademarks or intellectual property. All rights are reserved by their respective owners.

3. Limitations of Liability

3.1 General Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SECURETECH SOLUTIONS AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION:

• LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
• DAMAGES RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA
• STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON OUR SERVICES
• ANY OTHER MATTER RELATING TO OUR SERVICES

3.2 Maximum Liability

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT, OR OTHERWISE) EXCEED THE AMOUNT YOU HAVE PAID TO US IN THE LAST SIX MONTHS, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

3.3 Jurisdictional Limitations

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

4. Software and Product Disclaimer

4.1 Norton Software

The Norton antivirus software we sell is developed and maintained by NortonLifeLock Inc. We are not responsible for:

• Software bugs, errors, or vulnerabilities
• Compatibility issues with your devices or operating systems
• Performance or effectiveness of the software
• Software updates, patches, or new versions
• Changes to software features or functionality

Norton software is provided "AS IS" subject to Norton's End User License Agreement (EULA). We make no warranties about the software beyond those provided by NortonLifeLock Inc.

4.2 Virus Protection Guarantee Limitations

Our Virus Protection Guarantee (see Refund Policy) has specific limitations:

• Does not guarantee 100% protection against all threats
• Does not cover hardware damage or data loss
• Subject to terms and conditions outlined in our Refund Policy
• May not apply to all types of malware or security threats

5. Technical Support Services Disclaimer

Our technical support services are provided as a convenience to our customers. Important limitations include:

• Scope: Support is limited to Norton product installation, activation, and basic troubleshooting
• Expertise: Our technicians are trained on Norton products but may not be certified Norton experts
• Availability: While we aim for 24/7 support, we cannot guarantee immediate response times
• Resolution: We cannot guarantee resolution of all technical issues
• Referrals: Complex issues may be referred to Norton's official support channels

We are not responsible for:

• Damage caused during troubleshooting attempts
• Issues arising from following our advice
• Problems with your hardware, operating system, or other software
• Data loss during troubleshooting

6. External Links and Third-Party Content

Our website may contain links to external websites that are not provided or maintained by us. We:

• Do not endorse or assume responsibility for any third-party websites
• Cannot guarantee the accuracy, relevance, timeliness, or completeness of external information
• Are not responsible for the privacy practices of other websites
• Do not control the content or availability of linked sites

Links to Norton's official website or other resources are provided for your convenience only. We are not responsible for the content, policies, or practices of these external sites.

When you leave our website, you should review the applicable terms and policies, including privacy and data gathering practices, of any third-party website.

7. Jurisdictional and Regulatory Issues

7.1 Geographic Limitations

Our services are intended for customers in the United States and Canada. We make no representation that our services are appropriate or available for use in other locations.

If you access our services from outside the United States or Canada, you do so at your own risk and are responsible for compliance with local laws.

7.2 Regulatory Compliance

We strive to comply with all applicable laws and regulations, including:

• Consumer protection laws
• Data privacy regulations
• Electronic commerce regulations
• Intellectual property laws

However, we cannot guarantee compliance with all laws in all jurisdictions. It is your responsibility to ensure that your use of our services complies with applicable local laws.

7.3 Changes to Services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, including:

• Product offerings and availability
• Pricing and payment terms
• Support services and hours
• Website features and functionality

We are not liable to you or any third party for any modification, suspension, or discontinuance of our services.